Welcome to Leaora. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.
1. About Our Store
Leaora provides tissue and household paper products, including toilet rolls and related everyday essentials. We reserve the right to update product information, pricing, availability, and website content when necessary.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, pack quantities, and other information displayed on our website are accurate. However, slight variations in colour, packaging, or appearance may occur.
Product availability is subject to change. If an ordered product becomes unavailable, we will contact you and may offer an alternative, refund, or other appropriate solution.
3. Orders
When you place an order, you are responsible for providing accurate billing, delivery, and contact information.
An order is considered accepted once you receive an order confirmation. We reserve the right to cancel or decline an order where necessary, including in cases of suspected fraudulent activity, pricing errors, or product availability issues.
4. Pricing & Payment
All product prices are displayed on our website at the time of purchase. Prices and promotions may change without prior notice.
Payment must be successfully completed before an order can be processed unless another payment arrangement is explicitly offered at checkout.
5. Shipping & Delivery
We aim to process and dispatch orders within the timeframe stated in our Shipping Policy. Delivery times are estimates and may vary depending on destination, courier services, holidays, weather, and other circumstances outside our control.
6. Returns & Refunds
Returns and refunds are subject to our applicable Returns & Refund Policy. Due to the hygienic nature of tissue and personal-use products, opened or used products may not be eligible for return.
Please contact our customer-care team before sending any product back.